Introduction
United Accountants, Inc. ("we," "our," or "us") operates Karl AI, a platform for accounting automation. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
By using Karl AI, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the platform.
Information We Collect
Information You Provide
We collect information that you voluntarily provide when:
- Creating an account (name, email address, company name)
- Connecting financial accounts (via secure OAuth integrations)
- Uploading documents for processing
- Communicating with our support team
- Completing forms or surveys
Automatically Collected Information
When you access Karl AI, we automatically collect certain information:
- Device information (browser type, operating system, device identifiers)
- Usage data (features used, actions taken, time spent on pages)
- Log data (IP address, access times, referring URLs)
- Cookies and similar tracking technologies (see Cookies section below)
Financial Data
When you connect your QuickBooks Online or banking accounts, we may access:
- Transaction data and history
- Account balances and statements
- Invoice and bill information
- Vendor and customer records
We access this data solely to provide our services and never store sensitive credentials directly.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve Karl AI services
- Process and categorize financial documents automatically
- Generate reports and analytics for your business
- Send transactional communications (confirmations, alerts)
- Provide customer support and respond to inquiries
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations
- Develop new features and services based on usage patterns
Data Sharing
We do not sell your personal information. We may share your data with:
Service Providers
Third-party vendors who assist in operating our platform (cloud hosting, payment processing, analytics). These providers are bound by contractual obligations to protect your data.
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information when required by law, court order, or government request, or when we believe disclosure is necessary to protect our rights or the safety of others.
With Your Consent
We may share your information for other purposes with your explicit consent.
Data Security
We implement industry-standard security measures to protect your data:
- Encryption in transit (TLS 1.3) and at rest (AES-256)
- Multi-factor authentication options
- Regular security audits and penetration testing
- Access controls and audit logging
- SOC 2 Type II compliance (in progress)
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access — Request a copy of your personal data
- Correction — Request correction of inaccurate data
- Deletion — Request deletion of your data ("right to be forgotten")
- Portability — Receive your data in a structured, machine-readable format
- Restriction — Request limitation of processing
- Objection — Object to processing based on legitimate interests
- Withdraw Consent — Withdraw consent where processing is based on consent
To exercise these rights, contact us at privacy@unitedaccountants.com.
California Residents (CCPA)
California residents have additional rights under the CCPA, including the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information (we do not sell personal information).
European Residents (GDPR)
If you are in the European Economic Area, we process your data based on: contract performance, legitimate interests, legal obligations, or your consent. You have the right to lodge a complaint with your local data protection authority.
Third-Party Services
Karl AI integrates with third-party services including:
- QuickBooks Online — Accounting software integration
- Plaid / GoCardless — Bank account connections
- Google Cloud Platform — Infrastructure and AI services
- Clerk — Authentication services
These services have their own privacy policies. We encourage you to review them.
Children's Privacy
Karl AI is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the new policy on this page
- Updating the "Last updated" date
- Sending an email notification for significant changes
Your continued use of Karl AI after changes become effective constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@unitedaccountants.com
- Support: support@unitedaccountants.com
- Website: unitedaccountants.com
United Accountants, Inc.